Well, I am going to keep this in the Subaru section for now. SpecVMatt gave me a good idea to get opinions on the shop.

Tell me what you think makes a good shop.

I.E. Comforts, Readily available parts, and so on.

Some people like a lounge area to watch TV and relax while there car is being worked on. Others like to have soda machines...and what not. As of right now, My lounge area will have a flat screen TV with couches, pepsi fridge, and what not. There are 2 seperate bathrooms in the shop. I am going to make it very comfortable for customers while waiting for a tune, or for small repairs/work. I want to make this shop not for me, but for the customers. So with that being said..

What would you like to see?

What parts would you like on hand?

Tell me whats on your mind.

PLEASE PM me with what you think. I want to know what you all want and need, but this is for MY SHOP. Not to give any other shops Ideas. Thanks!!

Matt

 

I dont care if you sit my ass on a milk crate as long as you have this:

1. Customer Service
2. People who know what they are doing.
3. Paperwork on work that will be performed (along with any warranty/coverage) signed by tech/customer.
4. Customer Service.
5. Dont make it uncomfortable to be in shop because there are a ton of lil-gangsters and friends of techs hanging around all the time causing a rucus (run it like a business not a frat house).
6. Offer free estimates.
7. Customer Service
8. Try and stay open!!
9. Keep in touch with people on there cars and work.

 

Dp

 

Wait, So is customer service important to you? lol

 

boobies... must have boobies

 

Can you guys PM me. I would like to know what you guys want.

 

Mine are general and coming from the perspective of working within a shop.

1. No frills for the customers.
You don't want them "hanging out" or meandering around the shop EVER. They need to be in and out and know that there is no bullshitting around.

2. Obtain and stock hard to find parts. These can always make you money when you're not doing bread and butter labor.

These are general things that everyone should know but few abide by. Spend your money on good tools and skip the area for the customers.

 

did i mentions boobies?

 

I agree but dont. I HATE when a shop does not have an area for customers. I typically drive FAR for work done to my car previously. And it would suck driving 3 hours then having to stand for 8 hours then drive home.

 

stock the little shit people need on a whim.... race gas, gaskets,couplers,fuel pumps etc. Unless the shop is going to be a hang out spot then there is not much that you need more then what you mentioned. I love what CFT does......have a camera on the dyno with live feed to the shopd webpage......so awesome.