Contacting and informing your agent is OKAY, but contact claims as your last resort.

 

wouldn't it be better if i could talk to them in person and also show them the note?

 

Not really. They will take your information, and contact their customer (the lady) for verification, and procedd from there. They may ask you to mail in the letter, but make sure you have a copy of it first.

This happens all the time. Several Insurance companies handle claims "remotely", and never meet with the claiment.

Charles

 

thanks, i know, i'm just saying, technically your agreement that you sign states that reguardless of fault, you'll report the loss. that's all i'm sayin.

 

Your just lucky she left a note.

 

i know, i don't know what i would do with the dammage if she didnt, i bought the car to the bodyshop and they gave me an estimate about 1k, pretty bad

they are nice people, i was actually at home the car was parked when they hit me

 

can you get some pics up.

 

1k is nothing when it comes to body work. You got lucky

 

i'll do it after the claim goes through, i'll hold it off for now, don't know what people could do with some pictures and the little information they see here

it was really mild damage on the civic, passenger side rear quarter panel close to the door, she backed into it, it seems

that's what i get for driving black cars

and thanks for all the help guys, i appreciated it

 

I am actually a insurance adj for mercury insurance. I work at the office in Clearwater off of Ulmerton. I actually dont handle Florida claims I work on New Jersey claims. My advice would be too contct mercury claims dept. Basicly what will happen is we will take all your info, and send adj out to appraise your damage. I know you have appraisal already but we need to apppraise damages. Then you can take your veh to your shop or one of our guaranteed repar shops. The guaranteed repair shops are the best bet, the work that is done there is guaranteed for life, even if that shop goes out of business. Also if you need alterante transportation let your adj know so they can set up rental veh with enterprise. Mercury will need to contct our policyholder to just confirm accident. After that all is good. We will issue check payable to either you, or a bodyshop you want to use. Pretty simple, I would just call the Mercury Ins claims dept and make the claim.

-Braxton