Originally Posted by
Flsuprafan
I have just had a bad experence with brotherz and trying to resolve it with alfa and it is not looking so good. I look back at this thread and wish i would of read it or seen it for that matter. it is alot more money then this item and alot more of an expencive problem to fix. If alfa does not work something out real soon iam going to be forced to take other actions.
I wanted to thank you for posting this it is something small but that is enough to give people a heads up. I feel you should not of had to deal with ups that is stupid. Your just lucky it was an easy fix.
P.s. What i find funny is that no one from brotherz posted anything in there defence. Or pm'ed you to resolve the situation and try to make you happy as a customer.
Three sides to every story. You're right though. I am very busy and I am going to take care of you. I said I would so I will. Things have not changed. I've been out of town, out of state, etc. And that will continue. A lot of people and/or companies wouldn't do what I am doing for you. Do what you need to do Chris. I speak with you on the phone and in person. You never come off like you do online. It's funny. I will see you tomorrow before I leave to go out of state
Find it funny Chris. We try hard to stay on all the forums to help with tech. We don't view every thread on the internet. You might have the time to. We dont
Originally Posted by
TheRedDragon
like i said in your PM
I'm sorry we failed to handle you correctly!! we are not in business to screw anyone over. once again i apologize for any inconvenience we may have cause you and i would be more than happy to resolve this issue with you in any way possible. you should have never been handled so poorly.
Looking froward to resolving this issue with you.
thanks Xavier
Shop manager
813 870 7223
I agree fully. It was one employee that handled you directly. We're working to change this. I'm very sorry for your bad experience with our shop
