Who the hell is Jon at Mastro???
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Originally Posted by SnowMann
Its not just limited to this board. 
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Originally Posted by Opie
Let's answer this question for everyone...
The more and more I read this board, the more I realize how many dumb fucks there really are in this world....
The more and more I read this board, the more I realize how many dumb fucks there really are in this world....
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Snowman Tuned
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as much as i am not a big fan of mastro. fitzgerald does the same thing. i went to fitz to get a new inner fenderwell and they told me they needed a vin#. i think the vin #'s are kept for something. maybe for future warranty claims or whatever. that's the only thing i would really like to know: "IF" they are kept for some reason.
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At first I had a great experience with mastro at first, Brian Buzek is the coolest suby owner and salesman I know. He was real cool, regardless if he sold me the car or not he was cool as shit. And then when ever I get my oil changed they are pretty nice but when it comes to the parts department they guy that wears glasses seems to be on his period everytime i ve been there. Yeah I dont f&%ing buy thousands of dollars of mods and shit but when I had a question he was rude as F&%k, so I waited until somebody else was there to get my BOV. If they want people to continue to buy parts from mastro they need to do something about it.
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Originally Posted by HKSWRX
Now that was un-called for. I run a retail location. I know from experience that if you treat a customer correctly, they will not go on some forum and talk bad about your business. Obviously Jon did something to piss some people off. On several occasions I went in there myself, and couldn't help feeling like I was being a bother to people that worked there.
These people that are complaining are spending money in your shop, paying YOUR salary, and you call them dumb F****? Thats poor taste. I was getting ready to spend some more money there within the next month, but now, FORGET ABOUT IT, and I'm sorry I have ever done business there in the first place. I first went to your place to buy my 03 wrx, they told me that 24,000 was the cheapest I could ever buy my wrx for. I wen't to fitzgerald and paid 22,100, and got more add-ons. I have never really had a great experience from your shop.
These people that are complaining are spending money in your shop, paying YOUR salary, and you call them dumb F****? Thats poor taste. I was getting ready to spend some more money there within the next month, but now, FORGET ABOUT IT, and I'm sorry I have ever done business there in the first place. I first went to your place to buy my 03 wrx, they told me that 24,000 was the cheapest I could ever buy my wrx for. I wen't to fitzgerald and paid 22,100, and got more add-ons. I have never really had a great experience from your shop.
i hate shop bashers because 90% of the time its them.. NOT the shop.
I've never had a problem with Mastro .. infact i got my 2005 LGT for a price no one else in Tampa could begin to match.
Its 90% your attitude and 10% theirs.. they are in the business of selling cars and car parts.. they arent going to go out of their way to be a dick to you.. unless your being one first.
for every one or 2 of you idiots who come on here saying how much Mastro sucks they have a whole bunch of customers who are EXTREMELY satisfied .. even customers who come from out of state. Say what you will but being one of the top Subaru dealers in the state, and having customer loyalty like that speaks a billion times more than your crying and moaning.
I'm locking this thread because i hate threads bashing shops.. most of the times the people posting post incomplete and one sided accounts and the shops rarely get to respond and try to clear up the issue.
Mastros credentials are backed up by their customer loyalty and record as a honest fair dealership ..
