Originally Posted by
Michael.
I asked them straight up about the AB's and such, and they are almost a proprietary deal, and theres only like one place/person you can send it to to get fixed or checked out. So say if you bought here, its local (somewhat) and there wouldnt be as much down time etc etc...AB's do great, but I have just been doing my research and have seen what would be more logical and stuff...
Meh. Only one place you can send them for repairs, but do some research about Paul C. Buff, Inc. and their customer service. It seriously is the best I've ever dealt with. For example - I bought wireless triggers for my setup, and about six months later they came out with a new line (cybersync) - and I can trade in my old stuff for 100% of what I paid for it to upgrade. Also, they have a support forum that's staffed by their employees and the owner - they literally read the forum and answer questions multiple times a day. I really wouldn't go elsewhere after the experience that I've had.
This is a conversation for another thread, however.