Totally agree!

 

Yes, but input from others makes a huge difference when you havent delt with the company before. I just think there needs to be a little more clarification and a rebutt....

 

They need to be online more.....

 

He posted a reply to both SVTP and Modfords. I forsee that being his only response to this. I talked with him on the phone last night, he will be in town 1st week of July for house hunting.

 

First response from Don:
"ok Tracy since you will not answer my calls then here it is !!!!
I have not and will not read this thread but I will answer with what I know of the situation and my side of the story and this is the side I have told many on here weeks ago , before any of this came out , as a matter of fact many were told the several days after her car left.
First off my guys drove down to get Tracy's car . they drove from NC to Texas to get it , But Tracy would fought us on the cost of Gas , I have reciepts totaling 330.00 for gas down and back and she did not want to cover the gas bill. She was told it would get worked in between current jobs we had at the shop which were 5 motor jobs right now . I myself did not give a for sure time frame since she had the Lightning to drive. The Lightning was then wrecked and fear of it being totalled was there and we got a call that a transport company was going to pick the cobra up on a monday and the car was not ready . at that time we were just putting the motor back in the car and still had other things to do to it . we had a pile of parts she wanted installed also and had all of that to do . suspension , k-member and many many other parts. as well as the headers , header install , cams , springs and everything else.
at this time she had an outstanding invoice on the car of 2000.00 and the car was not ready , after a tearful phone conversation on her part about not having a car to drive since she would loose the rental car . so she needed the cobra back to San Antonio ASAP regaurdless and she would get whatever needed to be finished in texas . and that is Tracy's exact words !!!.
well the car went on the dyno and was on the dyno from 5pm to 2am tuning and doing drivabilty , I have all the graph and raptor datalogs to show this and the dyno will put miles on a car. we found more problems with the car and she was called and told about it , the EEC was bad and had a code in it for the FPDM and it had been there for over a year according to Tracy , who had been driving on it like that . it in turn burned up the pumps , so the pumps and EEC where changed at the last minute with a new EEC and pumps in stock , PATS could not be reset do to not having 2 keys . and she was told this . the new spark plugs she had in the car had to be changed because the gaps were closed on 6 of them and 2 of them were at .045 . this was done at midnight. the car was finally tuned and fine at 2 am . the car made 640 rwhp , and idled at 850 rpm , it was running ouot of fuel at 6000 rpm typical of a cammed KB cobra without fuel line and fuel rail upgrades which we recommended.
we did exactly what we where told to do by Tracy and that was to get the car back to her and not miss the Transport on that Friday , I logged the mileage on the Vehicle as she asked and turned over to the transport driver . it was loaded 2nd from the front , not second from the rear . there was no driveabilty issues on the car when it left , and the timing was not a tooth off.
I did not put the parts in car , there was 250lbs of parts to return , I talked to Tracy about this , and she fails to remember alot of stuff , I also talked to her Husband a few times from Iraq about this . I sent her a finally invoice for around the 900.00 owed on the last minute work , she was charged for the wideband because she was charge very very little to tune the car. so if she would like I will take the wideband charge off and charge by the hour to tune.
in a whole for the cams and everything she paid a very small price compared to what alot of you guys on here would pay. probally half of what you guys would pay . Tracy claimed to her husband she did not recieve this invoice . this was part of the COD , since she would not reply to me she could pay for the outstanding invoice and the shipping of 250lbs of parts . which cost me 125.00 . Well she refused the shipment and I ate the shipping and the invoice . so the parts are paying off the invoice.
and any one that would fault me for not wanting to put 250lbs of dirty k-member , a-arms and other parts that will not fit into her trunk in the back seat of the car , so she can then gripe about that , so be it ....I did what I felt was right , just like I alway do.
Until you know me do not judge me !!!!
come meet me in person , I have always told people that . and I still say that.

Since this has started I have recieved over a 100 email virus' a day to my computers at the business and at Home , not that is bull and as far as I am concerned chickensh**t , they have been traced through Texas and Michigan , and I have turned them over to the correct people.

I did what I was told by Tracy and she just had to have it back reguardless. she said it did not matter if it was done or not , it had to be back , she was not billed for alot of stuff. she got her wishes and got the car back against my better judgement. The job was not finished but it went on the transporter the way she just had to have it . now she does this.

as for the tuner , well tracy you were sold the tuner and told to return the chip and actually given credit for the chip , actually you were given more credit than you paid for it , but you never returned the chip , and you were given the choice to use the chip or tuner and you chose the chip , so the tuner came back since it was the same price I gave you for the chip credit.

and last thing I will say about the whole deal is I sent the job out as the customer requested , many know how Tracy , many will not step up and say it. She got the car when she just had to have it and that is the way she wanted it . so as for her wanting something from me , she will get nothing . I stand by myself and my shop just as every other shop owner does. We did what was requested and now a story comes out and everyone jumps on my ass . espically Doug . The taste of ass makes him a rabid dog . well Doug this is between me and Tracy and my story has been Told , you are not the judge or the arbitrator . and you are not the Forum God , so let it be."

http://67.15.62.79/forums/showthread...7&page=1&pp=25 -Here the link. The good stuff starts on page 4. Ofcourse both parties start to pick apart each other and acussing each other of lies. -Mark