Mastro poor customer service
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Rockin the Wagon
Joined: Aug 2003
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Mastro poor customer service
So I called mastro today asking if I can get a part number for a plastic clip on my side skirt. The guy on the phone said he won't give me the part number unless I am buying it from there. I just got frustrated because its over a plastic clip. I find it pretty pathetic that they are giving me shit over a plastic clip. The main reason I didn't just order it is because mastro is over 45 minutes away and I don't wanna pay for shipping for them to ship a clip to me. Of course, I didn't really get to say this becaues they are so concerned about making a sale that I just said fuck off and hung up. Ya I get frustrated pretty easy.
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2004 Subaru WRX Wagon
2004 Subaru WRX Wagon
Firemedic / Local 4420
Joined: Jun 2002
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Telling our parts guy to "Fuck off" was not real smooth.
You were asking him to stop what he was doing (which he was on the other line with someone buying 15 sets of STi mats) to look up a $0.90 clip for you that you didnt even want to buy from us. If all you were looking for was a part # so you could order it somewhere else. There are plenty of places to go online for that info.
I heard him ask you numerous times if you wanted to order it or if you want a price. All you seemed concerned with was the part number.
I was there when this happened and heard the whole thing as I was standing next to him at the counter.
Just to set the record straight.
You were asking him to stop what he was doing (which he was on the other line with someone buying 15 sets of STi mats) to look up a $0.90 clip for you that you didnt even want to buy from us. If all you were looking for was a part # so you could order it somewhere else. There are plenty of places to go online for that info.
I heard him ask you numerous times if you wanted to order it or if you want a price. All you seemed concerned with was the part number.
I was there when this happened and heard the whole thing as I was standing next to him at the counter.
Just to set the record straight.
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Last edited by M249SAW; Feb 27, 2004 at 12:09 PM.
likes poon tang
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PWNED
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MHSN35 [10:34 PM]: dude... i would never have a kid .... i would push that bitch down the stairs or hit her ass in the stomach b4 she had that damn thing.... i would do anything to not have one
MHSN35 [10:34 PM]: dude... i would never have a kid .... i would push that bitch down the stairs or hit her ass in the stomach b4 she had that damn thing.... i would do anything to not have one
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Re: Mastro poor customer service
Originally posted by 4wdFury
So I called mastro today asking if I can get a part number for a plastic clip on my side skirt. The guy on the phone said he won't give me the part number unless I am buying it from there. I just got frustrated because its over a plastic clip. I find it pretty pathetic that they are giving me shit over a plastic clip. The main reason I didn't just order it is because mastro is over 45 minutes away and I don't wanna pay for shipping for them to ship a clip to me. Of course, I didn't really get to say this becaues they are so concerned about making a sale that I just said fuck off and hung up. Ya I get frustrated pretty easy.
So I called mastro today asking if I can get a part number for a plastic clip on my side skirt. The guy on the phone said he won't give me the part number unless I am buying it from there. I just got frustrated because its over a plastic clip. I find it pretty pathetic that they are giving me shit over a plastic clip. The main reason I didn't just order it is because mastro is over 45 minutes away and I don't wanna pay for shipping for them to ship a clip to me. Of course, I didn't really get to say this becaues they are so concerned about making a sale that I just said fuck off and hung up. Ya I get frustrated pretty easy.
Do us all a favor and pull your mouth off your mothers tit and grow the fuck up!
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Rockin the Wagon
Joined: Aug 2003
Posts: 224
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not that I was even concerned with shipping before. I have talked to them before like ordering random bits and such before. The guy I had talk to before about a exhaust bolt had me order it from a local dealer instead. Just going with past experiences. Sorry it wasn't right for me to get angry though. I do appologize for that.
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2004 Subaru WRX Wagon
2004 Subaru WRX Wagon
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Originally posted by 2000lude
The customer is always right. Very poor of mastro. I'm not suprised, their attitude led to my buying an evo instead of an sti. Not that brandon mitsu was better. In fact, they were far worse.
The customer is always right. Very poor of mastro. I'm not suprised, their attitude led to my buying an evo instead of an sti. Not that brandon mitsu was better. In fact, they were far worse.
haha....hahahahahahaha..... HAHAHAHAHAHAHAHAHAA!..
mastro is by far the best dealership around.. if anyone had an attitude it would have been you..
who was your sales person and who gave you the "attitude"..
btw.. customer is not always right.. customer has the right to take their sorry ass and buya an evo if they want.. and they did.. sucked in
.. you dont deserve an STi anyhow.
