Too much to read.
1. Jamrex what you posted is ridiculously stupid. Customer Service should be your #1 priority. Regardless if you are a walk in client or a business that you sell to. That customer that walks through the door could be one of those business men checking out the quality and the quantity of the parts they need. That customer could also be a high end person in the city who could make you or break you. You disrespect 1 person and that will be a domino effect. If you get good deals and respect from them then more power to you, but majority rules here and a lot of us have had bad experience with them. Regardless if you are on private property or not they are not the police and have no right to violate your rights. They cannot strip search me or make me empty out my pockets or force me to hand them my wallet. They better have security or a LEO there present for that. Big Chris had every right to say what he did about his tool box. That employee had no right to open his property without the consent of Big Chris. Big Chris was not being detained and no LEO or security officer was present. LKQ is in the business of making money and the last thing they want is to have people not showing up anymore. They want repeat customers. They want to make money and profit. The last thing the LKQ share holders want to hear is " losing money". They will start to ask questions and when they find out the answer I the people who work at LKQ Tampa or any other location will be the ones held responsible. Not the customer.
You said you spend thousands of dollars there a month at LKQ. If they started treating you wrong and being disrespectful and you left they would lose that money they gain from you and if they did that to several other high rollers heads would roll.
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Last edited by CoRDiTe; Feb 28, 2012 at 07:39 PM.