Originally Posted by
*JamReX*
But thats where youre mistaken. LKQ employees dont treat EVERYONE like that. Its just the people at their counters & at their yards. I buy close to 20k in parts from LKQ in parts every month, i get great service & great pricing from them and honestly, i check them before i call anyone else. And sure you can take that route but everybody is a "good potential customer" till they steal/thrash some shit. If every one that 'hears' about this like 'yall did' then that will be perfect for them. They save themselves the trouble and potential hazards of customers, and cut back on having employess while mainting the before mentioned 90% of business.
If business to business sales are really as significant as you say they are, why are they serving the general public? The main motive of any sound for profit business is to make money. There must be a significant enough profit to be made for LKQ to sell to the general public. If not, they would be strictly B2B. If LKQ chooses to sell parts to the general public, they should provide good customer service. Just because it is a junk yard doesn't mean they have to be rude. You may be the exception to the rule, but most people dont like handing over their hard earned dollars to a rude sales person.