My dad is in sales for Acura, so is my sister, and they both have tons of repeat customers. As long as you know what your talking about, treat people with respect, and try to work for them in the aspect of them getting a deal on whatever it is they want, theres mutual respect and they do return. My dads been at the same store for 10 or 11 years, and doesn't take ''up's'' (people who just walk in) at all, and makes way over $100k a year. When I worked at MINI I was making over $50k a year starting, its just about being friendly, and knowing what your doing.