This. They say what they have to, they be as nice as possible, then they forget about you. Not one salesman is this country actually cares about those he sells cars to, he cares about his family. That's just common sense.

Plus, theres no fucking way he'll be there long enough to be your next salesman, and usually when the customer comes back, it isn't a good thing. I bet they DREAD seeing you again hahaha.

 

Getting a little personal there... You had different opinions. Not a reason to get pissed off.

 

Fuck new cars. Financing is for suckers.

 

So now selling a 2010 Mustang is the same thing as lying about a salvage title? Not even close to the same thing. You don't seem to understand how sales work very well.

There is nothing wrong with a 2010 Mustang. You would be perfectly happy in a 2010 Mustang. Will the 2011 mustang be better? Who knows? It is a matter of opinion. A salespersons job is to point out what is good about the 2010 mustang.

I would not sell a lemon, but I also would not tell you to wait until next year to buy a car because they will be better. Almost every car is "better" the next model year.

What am I going to say in 2011? Wait until 2012? What do I say in 2012? I would never make a sale!

 

Family is first, that goes for EVERYONE. But to say he doesnt care at all about the customer can be clarified a bit. Most salesmen do care about the customer. But of course there are some that do not. But that goes for any line of work, not just car sales.

 

Not a very good salesman IMO. People have already placed orders on 2011 Mustangs. They will be available late summer. He shouldn't have lied/not known the product (who knows which is was). If he was good, he would have asked some questions about what your looking for, no one ever focuses on only one aspect when purchasing an item. Caring about what the customer values in a product will have a better outcome than just caring about making the sale. Selling is more about the consumer than the product itself.

 

Probably didn't know shit about the car and wanted to make a sell and impress his boss. heh

 

Yeah that's a common newbie mistake. If you don't know ask, no shame in that. Plus its a good way to transition/introduce a sales manager who could close the deal for you. I went from a civic, to a GTI, to a Mustang. I remember looking at the new mustangs when they came out in 05 at the Tampa auto show. And I though "man I would love to be able to afford one of these someday". Didn't really think about them at all until I wanted to get a new car. For my price range, it was between the 350z and Ford Mustang. The guy at the Ford dealership was pretty cool (brandon ford), kinda just laid back. He was an older guy that had been in sales for a long time. Didn't talk crap about the Nissan 350z, he did mention the mustang was a little more practical in that It had a "back seat". The guy at the Nissan dealer down the street was talking all kinds of crap about the mustang when I went for the test drive. He was a young guy, and all he talked about is how he walked mustangs in his 350z. And they used the same statements to try and convince me that the 350z was worth 5k more (out the door price I was given) than the mustang. Obviously I went back to the Ford dealership. I couldn't rationalize the extra money for the 350z and neither could the salesman at the Nissan dealer.

 

Its mind-boggling to know some of the tactics these salesmen/women use. I remember when I was looking for a car to purchase back in 2004 (before I bought the cougar) I was looking at the opposite of the Maxima. I believe it was the I30?? It was a 2001 model with about 20-50k miles on it. I can't remember. I already did somewhat of a research and knew how much I was willing to spend. I didn't want to go over 12k. I checked out the car. Started it up the whole 9 yards. They said if I purchased the car right now now they would give it to me for 11k out the door. I told them I will come back tomorrow with my wife(xwife now) so she can look at the car because I was buying it for her. They said no no no this is a once in a lifetime deal for today only. Tomorrow the car will prob be sold or price will go up. I said if you really want to sell me that car You will wait for tomorrow. I came back tomorrow with my wife and the money and the same salesmen(Young little punk) said he never showed me that car and said he never said he would sell it for 11k. We got into a little argument. He then said I prob showed you that Honda Accord over there for 11k but it wasn't this car. This car is for 22k. So I got really angry and started to walk. He then quickly showed me a Chrysler Cirrus which I really liked but I hated the color. It was purple. I said no thank you I hate the color and don't want the car. He said to me Why do you care about the color? Who cares. You will be driving the car from the inside and not see the color that's on the outside. My mouth dropped. I started to laugh and I walked out. He chased after me and said " Come on dude I really need this sale. I told him if you really want this sale then you sell me that Infiniti over there for the 11k you told me yesterday. He said he couldn't so I left.

 

My dad is in sales for Acura, so is my sister, and they both have tons of repeat customers. As long as you know what your talking about, treat people with respect, and try to work for them in the aspect of them getting a deal on whatever it is they want, theres mutual respect and they do return. My dads been at the same store for 10 or 11 years, and doesn't take ''up's'' (people who just walk in) at all, and makes way over $100k a year. When I worked at MINI I was making over $50k a year starting, its just about being friendly, and knowing what your doing.