I am not sure if this is even in the correct section, so if not, mods feel free to move.

About a year ago I purchased an HID conversion kit from a company called
V V M E (simply google their name to see their website). About 3 months ago one of my ballasts blew. An HID kit should be able to last longer than one year. I understand its a cheaper conversion kit than most offered and you might say that "you get what you pay for." The kit however is still sold with a one year warranty. I contacted the company with the dilemma of a blown ballast and instead of refunding me or shipping me a new ballast, they told me that it would take too long for me to send them my broken ballast and them send me a new one. So they told me to pay an additional $20 to receive a new ballast. That is a discounted price and I was more interested in receiving the ballast as quickly as possible so I went ahead and did as they said.

Now another ballast has blown. In one year, both ballast have now blown and I am very pissed. I have not only given this company my money for a shotty product, but I paid them again for a replacement part of the same poor quality.

I am spreading the word to discourage any potential customers who have seen this product or looked into this company from purchasing their products. They have shitty quality products and poor customer service. DO NOT BUY FROM V V M E!!!

I have contacted them and am trying to work out something where I can receive some kind of reimbursement or refund. I will let you guys know how things come along. thanks

-Phil