<----Had Ebay for like 7 years or so now. Only had two problems: One when I sold etched glassware. One tool I sold to claimed the glasses showed up broken. I told them to return the broken ones, and I would send them out another set for free. No shipping charge or anything. They refused, so Ebay gave me a "strike". I said "meah...whatever". The other was when my account got hijacked. I signed in and noticed that I had apparently sold a huge lawnmower. I was like "WTF?" I called Ebay immediatly, and they asked for some identifying information and then said "Ok, it looks like you are the actual owner of the account. We'll take care of it for you. We're sorry about this. Is there anything else I can help you with?"
So all of my dealings have been fine so far. I still use them on occasion, but it really doesn't pay as well as it used to. Everyone on there is cheaper than I am.