I was wondering how many of you went to that idiot and got ripped off, with huge a unexpected price at the end. He told me my install would be finished in 4 hours...it took 4 days. He said if I paid him in cash, he'd knock off $20. That's great, except I didn't get a receipt to prove it. He added on all kinds of costs to the original quote and said that he'd enforce his hourly rate if I got the cops involved. I ended up negotiating, but still $150 over quote. During my 4 day wait, I watched countless customers get pissed off and screaming at him in the store. The actual work wasn't bad, but the shop guys and that idiot owner (Andy, I think) are two different kinds of people.