Originally Posted by
RMFZX6R
Nunyo: Not all of us in the world have the money or friends to rely on to get our bikes home or to rent cars for any amount of days. I just moved here and I don't have a lot of people I can just call on for a ride or to trailer my bike. Plus, I didn't notice the oil leak until I got off the highway and after I traveled about 30 miles with oil covered tires/rear brakes etc. I left RTM at 5:30, they close at 6. I don't see how you expected me to contact them. I worked all day today so I couldn't call them today either. Are you going to say I'm just bad mouthing them because today I didn't have an opportunity to call them?
I already stated once I talk to Tom that I will post a follow up, and like I mentioned on TSB even if they refunded my money in full I would have posted this anyways. Not only could it have cost me my life but I had to do 6 hours of work myself trying to get the bike back up to snuff. Luckily I have met a few friendly people and frank at Pure Acceleration is friendly enough to let me use his tools.
RTM is closed on Mondays anyway so you didn't miss an opportunity to talk with Tom. It sucks that you've had a rough experience with them. You did what you had to do, and if I was in exactly your situation with regards to resources for handling it, I may have done the same thing. Pure Acceleration certainly seems to deserve credit for stepping up and helping you out. I don't think that you're bad mouthing RTM either. I think that you're telling the story from your point of view and I do believe that you feel like you really should inform others of your experience.
Motorcycles are inherently more dangerous than cars, and lots of little things that would just put a car on the side of the road could very well put a motorcycle rider in a ditch or worse. I know that working on my own cars and bikes, I've made worse mistakes than what RTM did with your bike. I guess maybe I'm more tolerant of mistakes than others because I've made so many of my own.
I look at the choice of going public with the situation before it's resolved as a philosophical difference of opinion. That difference is not going to be resolved on internet forums and probably not ever. That's okay, I don't expect the world to agree with me. If they did, I'd probably have to reconsider my position anyway.
I sincerely wish you the best of luck with the remainder of this.