Originally Posted by
wsideshow
Brian over at rtm must not have a clue about mtorcycles nor customer service it seems.This guy rolls into pure acceleration and he has oil all over his bike and leaking badly.
Well he just left RTM. He proceeds to explain his problem.He had them fix his shift linkage.Well they didn't put a gasket on the clutch cover.They put some kinda glue on it that didn't hold at all for one. He tells us he argued with brian and brian told him they didn't have any gaskets so they just glued it on.
When you said the customer argued w/ Brian and was informed they didn't have any gaskets, was this before or after the customer left RTM with his bike?