Originally Posted by HKSWRX
Now that was un-called for. I run a retail location. I know from experience that if you treat a customer correctly, they will not go on some forum and talk bad about your business. Obviously Jon did something to piss some people off. On several occasions I went in there myself, and couldn't help feeling like I was being a bother to people that worked there.
These people that are complaining are spending money in your shop, paying YOUR salary, and you call them dumb F****? Thats poor taste. I was getting ready to spend some more money there within the next month, but now, FORGET ABOUT IT, and I'm sorry I have ever done business there in the first place. I first went to your place to buy my 03 wrx, they told me that 24,000 was the cheapest I could ever buy my wrx for. I wen't to fitzgerald and paid 22,100, and got more add-ons. I have never really had a great experience from your shop.
i dont think it was uncalled for at all.. the internet is full of people who only know 10% of the situation but have an opinion they claim as 100% fact... and TR is even worse than the rest of the internet at times.. case in point this thread.. it started out harmlessly enough.. someone venting about something and turned into shop bashing..
i hate shop bashers because 90% of the time its them.. NOT the shop.
I've never had a problem with Mastro .. infact i got my 2005 LGT for a price no one else in Tampa could begin to match.
Its 90% your attitude and 10% theirs.. they are in the business of selling cars and car parts.. they arent going to go out of their way to be a dick to you.. unless your being one first.
for every one or 2 of you idiots who come on here saying how much Mastro sucks they have a whole bunch of customers who are EXTREMELY satisfied .. even customers who come from out of state. Say what you will but being one of the top Subaru dealers in the state, and having customer loyalty like that speaks a billion times more than your crying and moaning.
I'm locking this thread because i hate threads bashing shops.. most of the times the people posting post incomplete and one sided accounts and the shops rarely get to respond and try to clear up the issue.
Mastros credentials are backed up by their customer loyalty and record as a honest fair dealership ..