Originally Posted by James @ Race Related
I trust the pulley was installed correctly and you were charged the accurate amount quoted.The amount of detonation was extremely slight,second run I am sure was for confirmation of actual pinging.I would also like to add that I trust we did not quote you 300 for a h-pipe.I take my customer service very seriously and would like to express my apologies for any ill feelings.
First off, no "ill feelings", sir.
Yes, I was very happy with your pricing/installation, along with your courteous service.
I was however curious about your performing the second full pull. I asked your employee what your reasoning for it was, and he said he would ask you, but I never heard back from him. I guess this could've been avoided had I driven the car to listen (if it was audible) for the detonation immediately after the pulley install. BTW, am I wrong to assume that any degree of detonation is bad...especially on an aluminum head car?
Oh yeah, the quote for a used stock H-pipe (that most customers leave behind) was not from your establishment.