am I wrong pat?
I was there at 625 and left a job to get there, My customer gave me a ride to bring the chip there and you were not there I called 26 freakin times from 830-500 when you finally picked up the phone my partner was there the entire time,I previously asked about a dyno tune to fix the problems and you said you never had time I called to ask about monday you said call back tuesday, no answer on tuesday, I finally got ahold of you on wednesday and asked about friday you said you were too busy, I should of known when you handed me the chip and said that you dont sell many of these. I have asked alot of people about your shop before going there and most said dont do it but I didnt listen and got burned, even the sct guys were telling me to get a refund on the chip and buy another from Ramsey's. your shop has some nice stuff in it you can build racecars but your customer service and buisness management are poor at best, I asked joe about the phone and he said oh most of the time we dont answer it because it bothers us while we are working, for christ sakes man dont you think you should at very least return the calls on your voicemail I have continually left messages and have never had one returned in the last 2 months.I never once tried to blame the Idle prob on the chip I asked if the files for the engine had changed you said you had no way of telling when in fact the program lists all the changes that were made on the lower left of the screen,did you not know or were you lying?I was shown how easy the program was by SCT and all along I was telling you what ever it takes I want it right you burned the ratios after I had to send them to you(this is a stock ratio'd 4R70w-holy crap have you never heard of one they are in all 99+ Auto Mustangs just about all MN-12 T-birds and every pushrod Explorer) and I had to give the info to you.I didnt write any posts here to slam you but I will defend my words when challenged and keep someone else from making the same mistake as pat and I.I have nothing against you personally but your buisness skills are lacking and you've bitten off more than you can chew I guess.
good luck,god bless