Racing Zone Blues
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Racing Zone Blues
So like two weeks ago my little borther went to Racinf Zone and purchased a Greddy Type-R Blow off vavle. I stressed to my brother the importnace of the BOV being the standard spring and not the stiff spring. So he orders it and about 2 weeks later we recieve the BOV. To my suprise they have sent me the stiff spring BOV. I called up Racing Zone and i told them the story and they said they cant help because my brother didn't specify which spring (which im pretty sure he did, and he claims he did) and that they dont have a part number for the standard spring BOV 
. So instead of threating to kick the persons ass I was calm and said thank you have a nice day.
What am I supposed to do??? I dont want my money back, just to exchange it for the right part. They offered to sell me a standard spring for $35 but I dont really feel like dishing out another $35. And since when do u send someone the stiff spring BOV when most of the people who purchase this BOV purchase the standard spring by defualt. Any help would be greatly appreciated.
. So instead of threating to kick the persons ass I was calm and said thank you have a nice day.What am I supposed to do??? I dont want my money back, just to exchange it for the right part. They offered to sell me a standard spring for $35 but I dont really feel like dishing out another $35. And since when do u send someone the stiff spring BOV when most of the people who purchase this BOV purchase the standard spring by defualt. Any help would be greatly appreciated.
Last edited by GTi-R B13; 11-11-2003 at 11:00 AM.
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Damn, I haven't seen you post in a while!
Anyways, that sucks what happened to your brother. I only do business with Racing Zone when I really need something asap. But they should have given your brother the other spring...
Anyways, that sucks what happened to your brother. I only do business with Racing Zone when I really need something asap. But they should have given your brother the other spring...
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Who did you talk too? Seeing as RZ is a Greddy Dist, they should know the difference. Remember, Adrian is the MGR, DAnny and Rita OWN the place. Have you tried them?
Charles
Charles
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1953 Cadillac Coupe De Ville (Fuel Injected, Drive-by-wire, DoD)
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1953 Cadillac Coupe De Ville (Fuel Injected, Drive-by-wire, DoD)
2009 Pontiac G8 GT (6.0l V8 Sleeper)
2011 Toyota Sequoia Sport 4x4 (Tow Rig)
My Blog: www.HotRodCaddy.com
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I believe I talked to Adrian, does Mike still work there? And doesn't he post on here? If so help man, its me Sabri!
Charles, are the owners actually going to be any help? I've heard that there assholes. Oh well...
Any help would be appreciated.
Charles, are the owners actually going to be any help? I've heard that there assholes. Oh well...
Any help would be appreciated.
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I've never had any problem with any of them. The fact that they are GREDDY Distributors would make you think that they would be especially understanding to the situation. Did you ever install the product? If not, and the box is in new condition, you should be able to return it...
But do yourself a favor, read the reciept, I'm sure they're going to charge a re-stocking fee (special order item), and you might be better off just getting the spring. Maybe ask them to sell the spring @ cost.
Here is what I would be looking at:
1. Does reciept show part #? if they gave you a different part than what is in the reciept, they are responsible
2. If the numbers are the same, or there is no part number on the reciept, they don't have to do anything.
What sucks is that if you went to guy to buy it, you'd still be buying it from RZ, but at least GUY would have probably worked with you a bit better.
In my mind, if you are not satisfied, go to RZ and ask to speak with Danny or Rita. Adrian is the GM. Go nicely, and be sure you understand there return policy (it's clearly printed on the reciept).
I wish you luck. I've had my issues with RZ, but I've been able to deal with them in a civil manner. They're not all that bad, they're just trying to run a business that deals in ALOT of special order parts.
Charles
But do yourself a favor, read the reciept, I'm sure they're going to charge a re-stocking fee (special order item), and you might be better off just getting the spring. Maybe ask them to sell the spring @ cost.
Here is what I would be looking at:
1. Does reciept show part #? if they gave you a different part than what is in the reciept, they are responsible
2. If the numbers are the same, or there is no part number on the reciept, they don't have to do anything.
What sucks is that if you went to guy to buy it, you'd still be buying it from RZ, but at least GUY would have probably worked with you a bit better.
In my mind, if you are not satisfied, go to RZ and ask to speak with Danny or Rita. Adrian is the GM. Go nicely, and be sure you understand there return policy (it's clearly printed on the reciept).
I wish you luck. I've had my issues with RZ, but I've been able to deal with them in a civil manner. They're not all that bad, they're just trying to run a business that deals in ALOT of special order parts.
Charles
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1953 Cadillac Coupe De Ville (Fuel Injected, Drive-by-wire, DoD)
2009 Pontiac G8 GT (6.0l V8 Sleeper)
2011 Toyota Sequoia Sport 4x4 (Tow Rig)
My Blog: www.HotRodCaddy.com
1953 Cadillac Coupe De Ville (Fuel Injected, Drive-by-wire, DoD)
2009 Pontiac G8 GT (6.0l V8 Sleeper)
2011 Toyota Sequoia Sport 4x4 (Tow Rig)
My Blog: www.HotRodCaddy.com
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Originally posted by ghuey
If it helps the part# for the standard spring is 11900501...
Guy
AE
If it helps the part# for the standard spring is 11900501...
Guy
AE
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Gripped XS | 18-55 IS | 50mm f/1.8 MK II | Sunpak 5000af
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Thanks for the info Charles. I think me and my girlfriend will take a break from studying and ride out there 
. I have dealt with RZ a few times in the past and they've always been pretty good. I did get a good deal on the BOV ($190, eh not bad). Wish me luck!
. I have dealt with RZ a few times in the past and they've always been pretty good. I did get a good deal on the BOV ($190, eh not bad). Wish me luck!
