Service Questions
gone fishin
Joined: May 2004
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How about holding a DIY workshop day where you guys teach people how to do simple maintenance on their own bike 
The thing is, it would probably GENERATE MORE income for you guys because people would buy their material their, and you guys would still have 90% of those people;s business, they may want to learn to do it, but it doesnt really mean they are going to WANT to every time 
my 2 cents anywho
The thing is, it would probably GENERATE MORE income for you guys because people would buy their material their, and you guys would still have 90% of those people;s business, they may want to learn to do it, but it doesnt really mean they are going to WANT to every time my 2 cents anywhoHave everyone sign a waiver and walk through the basics.
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One of the consequences of such notions as "entitlements" is that people who have contributed nothing to society feel that society owes them something, apparently just for being nice enough to grace us with their presence.”
Thomas Sowell (American Writer and Economist, b.1930)
Thomas Sowell (American Writer and Economist, b.1930)
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you know, just like home depot and lowes does Why NOT bring it to the mechanic world? Same diff right? Just think, now you guys can actually SELL those stupid special tools nearly every manufacture has to take off some sort of part on the bike 
Why NOT bring it to the mechanic world? Same diff right? Just think, now you guys can actually SELL those stupid special tools nearly every manufacture has to take off some sort of part on the bike
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I did top off the engine coolant... That was after the first time it over heated. I thought that would fix it so I went for a test ride and it over heated again. Then I thought something was wrong with the fan so I let it cool down, started it up and let it idle until the fan normally kicks on at 220. The fan kicked on just fine but the temp still kept climbing, that was the third over heat. Finally I noticed it was actually leaking engine coolant, so I knew the service center knocked a hose loose somewhere. At that point I took it back and they tried to screw me.
I didn't think that information was important to the point I was trying to make, which is the quickest way to lose my business is to not respect me or the money I am shelling out to get "professional" work done.
I didn't think that information was important to the point I was trying to make, which is the quickest way to lose my business is to not respect me or the money I am shelling out to get "professional" work done.
Last edited by dkutin; Dec 5, 2007 at 07:07 AM.
How fast officer?
Joined: Jun 2005
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Reasons I hate taking my bike to the stealership for service....
1. the trailer-park grease monkey behind the counter... Ignorant, distracted, thinks everyone is a sucker
2. inflated labor... a chain replacement takes an experienced mechanic 15-20 min max, not an hour.
3. wait time... a customer should not have to wait around for 1-3 hours for an oil change or tires
4. waiting area with chairs & tv/magazines... car shops have them, why not bike shops? There's not enough stuff in the store to keep me busy for 1-3 hours.
1. the trailer-park grease monkey behind the counter... Ignorant, distracted, thinks everyone is a sucker
2. inflated labor... a chain replacement takes an experienced mechanic 15-20 min max, not an hour.
3. wait time... a customer should not have to wait around for 1-3 hours for an oil change or tires
4. waiting area with chairs & tv/magazines... car shops have them, why not bike shops? There's not enough stuff in the store to keep me busy for 1-3 hours.
How fast officer?
Joined: Jun 2005
Posts: 1,534
Likes: 0
Reasons I hate taking my bike to the stealership for service....
1. the trailer-park grease monkey behind the counter... Ignorant, distracted, thinks everyone is a sucker
2. inflated labor... a chain replacement takes an experienced mechanic 15-20 min max, not an hour.
3. wait time... a customer should not have to wait around for 1-3 hours for an oil change or tires
4. waiting area with chairs & tv/magazines... car shops have them, why not bike shops? There's not enough stuff in the store to keep me busy for 1-3 hours.
1. the trailer-park grease monkey behind the counter... Ignorant, distracted, thinks everyone is a sucker
2. inflated labor... a chain replacement takes an experienced mechanic 15-20 min max, not an hour.
3. wait time... a customer should not have to wait around for 1-3 hours for an oil change or tires
4. waiting area with chairs & tv/magazines... car shops have them, why not bike shops? There's not enough stuff in the store to keep me busy for 1-3 hours.
owns a $10,000 unicycle!
Joined: Sep 2005
Posts: 1,729
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How about holding a DIY workshop day where you guys teach people how to do simple maintenance on their own bike The thing is, it would probably GENERATE MORE income for you guys because people would buy their material their, and you guys would still have 90% of those people;s business, they may want to learn to do it, but it doesnt really mean they are going to WANT to every time my 2 cents anywho
The thing is, it would probably GENERATE MORE income for you guys because people would buy their material their, and you guys would still have 90% of those people;s business, they may want to learn to do it, but it doesnt really mean they are going to WANT to every time my 2 cents anywho
....but used it and dam its worth 100!.....workshop day!
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Joined: Apr 2006
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I took my bike to Barney's for the first two services. neither time did they do what I'd asked (tighten the clutch lever play & nitrogen my tires) and then tried to sell me the $1362.73 mataince plan. Since then I've done all my work with freinds (some new, some old) and had way more fun meeting people and learning. I had to get ripped off before I slowed down to really enjoy my bike. Screw the dealerships, make frends & work on your own bike at your own pace.
