Bill Wightman
United pilot here: I actually had the pleasure of flying a trip with Denny, on the B757 where he was my captain out of Chicago OHare. What an honor to have worked with Denny, who was gracious enough to recount the story with me during a layover. We've used UAL232 many times as a case study in the early days of CRM (crew resource management) to help guide and improve how we operate today.