Negative, and negative.

1. he couldn't grace my daughter with a phone call. Which, by the way, his boss said was HIS JOB to do.

2. His boss said he still works there.

It certainly appears that he screwed up, plain and simple. I would be interested to know if there was an issue which prevented him from performing this simple part of his job though. If so, I'm not totally an a-hole and forgive easily. However, this seems (<---see that word right there?) like a clear case of not doing one's job. If that's the case, own it and I'll move on.