I feel bad for the people who say that stuff..but worse for the people who have to do the work with people griping about labor. I can understand gouging them out of money, but its tough to do honest work for cut throat prices.
When/if I end up in the military, and when it comes time to make a monster of my car and i dont have the time/space to do it..I certainly wont quibble over quality work...but for the time being I am my own best mechanic