why you giving out that poor mans number.. he doestn want to talk to people! I worked in the svc dept at brandon.. They cant help that they are booked up.. They work fast and do a good job. there are a ton of people that have broken bikes and bikes needing service. sucks you gotto wait 6 days.. its not mc donalds man. They have to order parts too.. that generally takes a week.. you can express ship for 30 dollars.. They are backed up cause they do a good job. just like any place.. try getting in at a car dealership.. they are usualy booked a month in advance..