A couple years ago I had Esurance...went along good until my premium started going up. First couple times it was maybe $50 for 6 months, then all the sudden it went up $300 for the next 6 month renewal. I had no changes in driving record, address, car, nothing at all. WHen I asked them why they wouldnt give me a straight answer so I dumped them.

Ive been with Geico for around 2 years now. They were a couple hundred less than Esurance. No complaints so far. I can do all my payments, policy changes, etc online.

I had Direct (Florida No Fault) for several years, but one year they never sent me a renewal form, so I shopped around and switched.