Well, when you buy things new everyone should give you this kind of customer service. Everything that has broken on my car has been from a manufacturer defect, not user error and they should take the responsibility.
If Tein didn't replace my coilovers, Im sure Nasioc would have destroyed them. A bad review could be a big blow for Spec too.
Im also taking it to S&R because first of all it's not possible to do a clutch swap with the tools I have readily available and when people are helping me, I dont like to make them look like fools.