I would like to add some opinions on my experience with CFT.
I often shop around for quality shops around town (ORLANDO). I drive a Lexus GS and have big plans for the car.
I decided that i would do a minor upgrade to my fuel pump and test out what CFT has to offer. I went in with my complete fuel pump assembly inhand out of my lexus. I asked for a WALBRO fuel pump for my car and they said that they do have one for $115. Which i thought wasnt that good of a deal but decent ( ALL VERSION MOTORING has them for $80). I asked them that if the pump fails on me apon install, can i bring it back for another one. I have experienced aftermarket parts that are fualty out of the box. They told me that i would have to mail it to Walbro becuase they will not take it back. It bothered me a little that they said that but i decided that i try to build a friendly relationship with the staff and went ahead with the purchase. I often as questions when im out at a shop to see what they know and how much they are willing to help.
The first flaw i encountered... i asked if they can test my CURRENT BOSCH fuel pump to see if it is still working. There was two guys in the office at the moment, the owner and they BIG guy that RB240MIKE spoke about that half-assly tuned his car. Well, they replied to my question: There is no way for us to test a fuel pump without dropping it into the car and see if it pumps fuel. I right away thought to myself... they guys dont know what they are talking about, you can test to see if the pump is running by simply giving it power ( - & + ). but i also thought, they problably only work in the office and dont know much about cars. sooo i'll let it slide......
And then i asked them can they install the NEW Walbro pump into the assemply becuase i didnt want to damage any sensors on the assembly. The BIGGG guy took the assembly without any hessitation to the back outside of the shop. To me that means they will install the pump to help complete a sale. I was fine with it becuase it gives me another chance to meet the technicians that actually does the work. I follow the BIG dude and watched.... To my surprise, the BIG guy started to dis-assemble my unit. i was going to suggest that a technician do it, but i didnt want to insult nor be rude, so i left him continue. Here is where the 2nd FLAW happened... they owner came to me and told me that they dont have the Walbro pump instock, so they will have one delivered soon. i wanted to pick my stuff up and leave at this point but my assembly is in peices ... so i decided to wait the 10minutes that they promised for delivery. however, after 30minutes the pump finally arrives... i watched them do a complete tune session to a Silver MIATA while i waited. thats to show how long i waited just for a pump. i know they lied about it so i can stay to complete the purchase.
When the pump arrived, the BIG guy installed it and handed it off to the owner. I went in and tried to politely bargin with them considering i waited for soo long and was patient the whole time. They luaghed in my face and insisted that I will be charged for the "LABOR" which the BIG dude did for me. I thought they were kidding... so i gave a faint luagh in attempt to a "Cool" customer. It turns out they were SERIOUS... i was told a $30 Labor Fee is being added to my total sale. This is when i became upset but yet still kept my coool. I replied with, "Oh come on guys... i waited all this time for the pump and it only took about 5 mins for him to install it." They didnt care and decided that i owe $20 instead just to get me out of the shop. So i was like ... FINE ring me up! My blood was boiling at this point....
i can NOT beleive that they are charging me a FEE that they NEVER informed me of until it was DONE! $20 for a 5minute job. Its really not about the money, its really about the concept of charging someone without informing them before hand. Me and my buddy, who was with me, couldnt believe this was happening. So i just paid and left with an un-happy look on my face!
This is when things got worst for me... when i got back home to install the pump assembly, the car wouldnt run. I began to do all sort of diagnosis to find the issue but after 2days had no luck what so ever. I NEVER thought that the actual pump was the ISSUE becuase a SO-CALLED professional (BIG DUDE) installed it. Anyone would expect that a simple fuel pump would be correctly installed, especailly by a professional shop.
I had no choice but to tow my car to a trusted shop across town to find the problem. I paid $90 for the tow and $75 for a diagnosistic. They found out that the FUEL PUMP wasnt correctly installed into the assembly. The power/harness plug that goes into the pump doesnt fit. So basically the pump wasnt compatible with my harness. they took it out and showed it to me. I thought to myself.. dang, even a kid would know that this doesnt plug in!
I was soo upset at this point that i wanted to remove the pump and put back my old one and return the WALBRO and get my money back. But i didnt want to deal with CFT's BULLLSH*T anymore so i stuck with it and accepted that the fact that i got played.
Sorry if my review on CFT was sooo long... BUT i feel its worth my time to tell others about the shop so they can stay away, as i will. They screwed up on a simple install and can you imagine the chance of them screwing up on you after a full engine rebuild??? Luckly i only spent a SMALL about ($290) to learn that CFT is full of SH*T! lesson learned.......
I will take any FLAME for this post. I know that what i stated above is 110% correct. Face it.... THE TRUTH is THE TRUTH.... IT IS WAT IT IS!