whats the name of the shop? when I used a test light none of the wires had any juice when the key wasnt in which is bad. then when the car is turned on the one showed full like it should and the other was very dim which was the one they told me had 3v. when 12v is added to the one wire showing low voltage my clock now is bright again. I know nobody wants to hear this but tomorrow i'm going to mess with it more testing things out before I take it somewhere. i'm a little stubburn and i like to figure things out on my own so i can understand why and know for the future. i hate when i dont understand something it makes me think about it until I understand it. some things do need to be taken to a proffesional and this depending on my tinkering tomorrow is probally going to end in one of them.