Not your fault Art. It's a dealer level issue. Believe me FMY Mitsu wasn't always the way they are today. It took the right combination of the right parts manager and me being in the right place at the right time asking in the correct mannor. Call it luck or skill the outcome was great for everyone.

Seems what dealers are missing is move a high volume at a lower profit and you still make a killing. Plus you move up in dealer status so can return parts and stock others that you couldn't normally do otherwise. In the end the parts counter is able to make more customers happy and expand their customer base beyond what they ever normally have.

Wish you luck.

Jeff