Originally Posted by
MiDiablo
91Notch,
While I agree that customer's cars should come first - I don't necessarily agree with the statement that "Customer's cars pay the bills; mine doesn't!" Why? Simply put...
Your car speaks VOLUMES about what you (Genium) can do for your customers!!
Anotherwards, if you want to go home at 10:30pm, because you've been working on customers cars all day - suck it up - stay until 11:30pm or 12pm and work on your car. Because at the end of the day, your car is going to set the tone for what you can offer your customers.
That's just my 2 cents man. If I owned a shop, I would want to make sure that my car could PROUDLY adorn my shop banners/logos/info - and be an awesome piece of marketing to generate MORE customer dollars to pay those bills
No I totally agree with you on that issue. And trust me there has been many of late nights here at the shop thrashing on my car.
But for me its a money issue. I have been in this business along time and I have learned to save my money and not spend every penny of it and put it away for the future.
This business is up and down. Lately the industry has been in the dumps because of the economy and I have been fortunated enough to be having work coming through the doors. And it seems to be taking an upwards trend meaning the economy might be starting to come back.
Just think what would happen if the economy would totally crash? While some shops out there who might spend all their money on shop cars (Knowone get pissy about that its just a general statement, not directed to any shop inparticular) will then struggle to keep their doors open because they might not have any money to fall back on. While me with money in the bank might be able to make it through the hard times and be able to fall back on that money and keep my doors open.
Plus after all the bills are paid and I take a pay check home I might have xxxx amount of free money. Instead of putting it in my car I am more willing to spend the money on maybe a new tool that might be needed in the shop....and all that does is actually benefit my customer cause then I would have the tool to do the job correctly.