2-3 business days.= thurs/fri/mon

saturdays don't count as a business day
monday the ups man was at fault. if it was c.o.d. they should have been more specific. but following procedure ups brought the item back to base.

i'm not saying that you shouldn't be a bit annoyed. but attempting to tarnish a shops reputation on a forum...the wrong forum i might add, is no way to go about handling yourself. you should have discussed this with the shop owner, given them a chance to explain themselves and accepted the apology for the inconvenience i am sure they would have given.

IMO you overstepped your boundaries on this one. i have no experience with this shop, no affiliation, and really no bias towards them. but in all fairness they did what they said they would. the $26 they charged, could have been applied for the time they consumed dealing and helping you along the way, just some food for thought. angry rants aren't always wise.