I'm confused by your last few posts. Why are you doggedly attacking Amazon each time somebody mentions a positive experience? We all appreciate that you brought an alternative to Amazon to our attention, but there's no reason to carry on attacking them each time somebody says something positive about them as if our good experiences there somehow challenge or invalidate your dissatisfaction. We know about the new place, now let us make our own conclusions about which store we prefer based on our own evaluations of price and customer service.