not to make exscuses for him, but last i talked to him he had wrecked a bike and the doctors told him not to try and walk for about another 2 months...but that doesnt exscuse his not returning your calls....i had some similar issues with him but we resolved them. hopefully you can do the same. john seems to be a good guy, and ive personally had a good experience with him in the past. goodluck and if i speak to him ill refer him to contact you.