Working in the srvice dept. of a dealership you get used to seeing some pretty stupid stuff from customers. Usually its stuff like "the power windows dont work" only to find out that the window lock switch is on. Or "why is my tire pressure light on?"
Well today's sales customer and his salesman win all. A customer comes in and takes a 2007 Wrangler out for a test drive. When he gets back to the dealership he tells the salesman that the Jeep won't shift gears. So dumbass salesman drives the Jeep over to service, has the service advisor make a ticket for a no-shift concern.
I guess these idiots didn't know they have to shift MANUAL TRANSMISSIONS.