I hate calling other stores asking if they have parts for my customers and get the morons that are like "huh? whats that?"
some stores u get people that are like u said..randomly hired because they need a job..
or the people at my store who each and every person knows about cars, each knowing more about a particular brand than the other, some people dont even know the difference between carb and FI
on a side not i had a pretty sweet AE86 come into work today..twas very nice