Id say give them a chance to make it right. If they dont blast them. If they do and take care of you, then let everyone know that even they made a mistake they did what it took to make it right.
Nobody is perfect. everyone makes mistakes but a good shop will try to make it right. a bad shop will tell you to go fuck yourself
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Governments are instituted among Men, deriving their just powers from the consent of the governed, — That whenever any Form of Government becomes destructive of these ends, it is the Right of the People to alter or to abolish it