I bought my car used but it still had warrenty left from the dealership and I needed a water pump and tensioner I believe it was this was back like 2 and half years ago, but took my car to Lokey Mitsubishi and they wash the car every time you take it there for service well the work to my car was fine, but when I got home with my car I noticed this stuff that was splattered all over my front windshield and I noticed one big spot on my carbon fiber hood that was all funny looking. Well it turned out that someone that washed the car took a buffer to my hood and there was wax splattered everywhere. They don't wax your car for free. The worst part was they did one spot on the hood and that was it and didn't even clean up the wax that was dried up on it. I guess they thought that it wasn't noticable. So I took it back and they fixed it.
I also kept complaining about my paint job since it is a 99 and the black was turning white, so I got a free paint job.