Originally Posted by bigjim2.5
word of warning if you have collision on your allstate policy file thru Allstate Direct general is a second rate company and you will not see anything near what your expecting .. I was an adjuster for GEICO for years if you need more info Take it private and I'll help if I can
All insurers are bound by the same state regulations regardless of the size or age of the company in question. Some operate by the bare minimums provided by the FL DFS, others go beyond the minimum for the customer service approach. Regardless of which way a company operates, neither way is in bad faith or is indicative of a company being "second rate". If he truely feels he is being treated unfairly there are steps he can take to help set things right.