Apparently it's a larger hose, and they told her they have to pull the engine to get to it..... So they're going to charge her for a ton of labor... considering it's crysler, and that's what they 'specialize' in, it wouldn't take them more than like.. three hours to do it.

But, like most places, they'll keep the car all day, and charge her for 7 hours worth of labor.

I mean, she's female, and doesn't know that much about cars... so, she'd be easily taken advantage of by these people.