Sorry to hear that Scott......

You've always managed to serve your customers to best of your abilities. Going thru a vendor always comprimises reputations as more parties are involved. As good as it could be if everything works smoothly, it can also hurt one's reputation.

I just want to say, thanks for clarifying your side and your action to make this right for your customers. Just goes to show you, how you are willing to help your customer thru tough situation when there are other parties involved....Thank You

Thanks for letting all of us know. We appreciate it.

Rinku