Well I sent a complaint letter to sunpass about your sitaution and all I got for a reply was "Dear Mr. Austin,

Thanks for your feedback

I have forwarded your email to the appropriate department. If you need further assistance, please call 888-TOLL-FLA to speak with a representative.

Sincerely,

F. Polissaint"

Time to call them and see what's up and also look into contacting a news chanel. They love stories like this. Plus it would get it out more publically what you own and have people looking for it. Win Win.