Well, every manufacturer on the face of this planet from doorknob manufacturers to areospace manufacturers have stories like this. It is all part of the game and to be expected as nothing is absolutely fool proof, bulletproof or without error once and again.

I've had a good run with BBK. Any of the parts I have used from them in my past Mustangs (no matter how new to the market they were when purchased) have been good. Even parts that I had used on multiple vehicles for years and years have lasted beyond what I expected. Their clutch quadrants/ect... for Mustangs I have had great logevity out of along with overly abused suspension pieces all without failure. Their longtube headers for N/A DOHC 99-01 Cobras exceeded my expectations, fit great and made a massive amount of power with no leaks (going from 280 rwhp to 320rwhp with just the longtubes/cats impressed me a bit to say the least).

So just take into account that one individual with a negative random experiance will speak louder than 10 people with positive experiances. It's just human nature to take the one bad and believe that it will apply to you. I don't blame you guys for doubting it, I would too if I hadn't had countless years of great experiances with their products and service.