never had a problem with craftsmen, and they've been used for about 30 years too. only thing we've broke was a 1/2" to 3/8" adapter, definately user inflicted.
does anyone actually wash, clean and oil their tools anymore? i notice people bitch, and then i hit their ratchets with some wd-40 and they work good as new. even our craftsmen ratchet started locking up, and wd-40 solved it. it had some oily residue in it, probably from a certain dirty project we did.
the only gripe with craftsmen is their gearing return is too long. my dad and i are king of the roads when it comes to finding spare tools and stuff on highways...we found a snap-on 3/8" ratchet...its got a way better return gear, much shorter and easier to use in tight spaces.