i feel you man....... some people can be retarded at the parts counter.....i worked for advance discount auto for 6 yrs and managed a store, so i've had my share of retards....kinda annoying when all the customers only want to come to you bc you're the only one that knows what you're talkin about, while your employees are just standing there w/thier thumb up thier ass bc they cant help anyone..........if i need something from the dealer, i see David or Butch at Ferman Acura on Florida Ave bc they seem to know what they're talking about and i get good prices from them cuz ive spent a crapload of $$ there!