Radio/Electronics

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Issue: Radio Lockup/Blackout.
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What: If you're ever driving and your radio randomly flips down like it's going in to the "load CD" position and then locks, you've experienced yet another MSP quirk. Another reported problem is having audio playing but nothing on the LCD screen.

Why: Debatable. Some people say it's because Mazda used the refurbished Kenwood units in the MSP. No one has verified this and is more than likely just a rumor someone made up when they were pissed off.

How To Fix: There's a small circular "Reset" button located on the face of the radio. All you need to do is grab a pen, key, hairpin, handcuff key, etc and press and hold this button for 5 seconds and release. The faceplate should flip back up and be good to go. Keep in mind, however, that doing this resets all memory banks and you WILL have to setup everything from date and time to your favorite stations. Here's the button I'm talking about_:



Keep in mind that this is only a temporary fix. You can go back to your dealership and explain the problem and you should be able to get another under warranty.

{D.I.Y. FIX REMOVED}

TSB/M-Tip: Not available.
Issue: Headunit Forgets Audio Settings.
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What: Headunit forgets audio setup settings or clears memory after resetting due to above problem.

Why: Unknown as to why it does it by itself. It is normal behavior, however, when you manually reset the unit.

How To Fix: If your deck resets without you manually resetting it, return to the dealership. They should replace it under warranty. The default settings are listed below so you can reset it while you're waiting for the new unit. Keep in mind that the below settings are "optimized defaults" and you are urged to change as you feel needed.

TSB/M-Tip:
Code:
MAZDASPEED PROTEGE, OPTIMUM AUDIO CONTROL SETTINGS
Applicable Models
Model Starting S/N Ending S/N
2003 PROTEGE 00000000 ZZZZZZZZ

Symptoms and Conditions
Listed below are the Optimum Audio Control settings specified by KENWOOD
for the Kenwood KDC-MP919 CD-Receiver when used with the MAZDASPEED
subwoofer unit.

Adjustment Procedure
1. Press the SRC button to turn the unit on.
2. Press the AUD button for at least one second to enter the control mode,
which will display the first adjustment item.
3. Press the FM button to scroll forward, or the AM button to scroll Back, in
the adjustment items list.
4. Press the -- or >> to adjust settings of the displayed item to the values
as specified in the list below.
5. Press AUD button to exit the Audio Control Mode.

Adjustment Item Display Setting
Bass Center Frequency Bass FRQ 60
Bass Level Bass 0
Bass Q Factor Bass Q 2.00
Bass Extend Bass EXT ON
Middle Center Frequency MID FQR 0.5
Middle Level MID +1
Middle Q Factor Middle Q 1.0
Treble Center Frequency TRE FRQ 12.5
Treble Level TRE +2
Balance Balance 0
Fader Fader 0
Non-Fading Level NF Level 00
Front High-Pass Filter HPF Front 100
Rear High-Pass Filter HPF Rear 100
Non-Fading Low-Pass Filter NPF NF 80
Non-Fading Phase NF Phase Normal (0 )
Volume offset Volume Offset 0
Loudness LOUD ON (speaker shown)

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Issue: Trunk Amp Rack Rattles.
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What: If you hear a slight rattle in the trunk and it's not too terribly loud (ie: the "clunk"), it's probably the amp rack rattling against the rear deck.

Why: There's no kind of insulation between the amp rack and the rear deck. When going over bumps, it vibraties and hits the rear deck.

How To Fix: There's two things you can do. One is a do it yourself project. That involves going to the local hardware store and grabbing some thick foam and placing that foam between the amp rack and the rear deck. That should help.

However, you may also return to the dealership and they should order a new rack for you or add foam, depending on what they want to do.

TSB/M-Tip: Not available.



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Issue: Blown Stock Subwoofer.
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What: The stock subwoofer blows after normal usage.

Why: The stock sub suffers from a weak voice coil. After normal use of the sub, the voice coil will simply detach itself from the cone and render the sub useless. This may not be an immediate detachment and thusly your subwoofer may kick in and out at random times but it will eventually die completely.

How To Fix: Return to the dealership. Most dealerships have given the customers a completely new new amp rack including amp, the plastic deck and subwoofer. I haven't heard of a dealership just replacing the subwoofer by itself. Keep in mind this is a great time to talk to them about your amp rack if it rattles.

TSB/M-Tip:
Code:
MAZDASPEED PROTEGE - SUBWOOFER INOP
Applicable Models
Model Starting S/N Ending S/N
2003 PROTEGE 00000000 ZZZZZZZZ

Symptoms and Conditions
Customer may experience intermittent or no sound from Kenwood rear tray
subwoofer. When you encounter a customer with this concern repair vehicle
according to the following repair procedures.

Repair Procedure
1. Verify customer concern.
2. Confirm that the NF (Non Fading {rear sub-woofer audio signal}) has not
been turned off accidentally by the customer. This can be checked with
the audio turned on and pressing the AM button for approximately 2
seconds, this will cause the display screen to momentarily change
indicating "NF", ON or off.
3. Confirm power to rear subwoofer amp by verifying orange LED illuminates
when the audio unit is turned on.

If no faults are found in the above steps, exchange the subwoofer tray
assembly by contacting KENWOOD at (XXX) XXX-8740 and faxing the audio
exchange order form to FAX No. (XXX) XXX-8749.

Copyright © Mazda North American Operations

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Issue: Alarm Keeps Parking Lights On When Activated.
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What: When you set the alarm with the remote, the parking lights & tail lights stay on. Can and will cause the battery to die if you don't notice or get it fixed.

Why: The alarm control module is defective

How To Fix: Return to dealer and have it replaced under warranty. Be prepared to wait a long time, however, as these parts were/are on national backorder. Until then, you just have to lock the doors inside & not use the alarm. There is a way to remove the alarm completely, however, this is a public forum and it would be stupid to tell people how. Consult your local audio professionals if you choose to remove the alarm until the new unit gets in.

TSB/M-Tip: Not available.



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Issue: Alarm Goes Off Randomly/Overly Sensitive.
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What: If you've ever had to run outside and turn your alarm off because of a passing truck or have had a neighbor compain about your car randomly going crazy, you've got the overly sensitive alarm issue.

Why: The sensitivity of the alarm is set too high from the factory.

How To Fix: Find perimeter alarm module and adjust it. It's a small black box above pedals under the dash. It'll have a red LED on it and when you tap it, the LED will light up. Find the white knob on the side and turn it until you get the desired sensitivity. Below you can kinda see the box I'm referring to.



TSB/M-Tip:
Code:
ALARM SYSTEM SOUNDS OFF - TOO SENSITIVE
Applicable Models
Model Starting S/N Ending S/N
1999 PROTEGE 10000001 29999999
2000 PROTEGE 10000001 29999999
2001 PROTEGE 10000001 29999999
2002 PROTEGE 10000001 29999999

Symptoms and Conditions
The alarm system's shock sensor may be set too sensitive and cause the
alarm to activate very easily.

Repair Procedure
1. Locate the shock sensor that is tie wraped on the wiring harness just
below the steering wheel.
2. As you face the shock sensor, adjust the shock sensor's sensitivity
knob by:
- turn the knob counterclockwise to decrease the sensitivity
- turn the knob clockwise to increase the sensitivity

Copyright © Mazda North American Operations