Tampa Racing - View Single Post - Check out the vendor list.... (people of past transactions with TR members)

Apr 1, 2004 | 12:01 PM

#6 (permalink)

Gorky_Park

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Joined: Jun 2003

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Re: Barney's

Quote:

Originally posted by tampamax

I used to deal with Barneys all the time until just recently. I had called up looking for a gasket to make sure they had one in stock before i drove down there. Well, i get down there and when i ask for the gasket i had called about, the guy disappeares to the back for more than 15 minutes. I'm like WTF? So i ask the assistant parts manager what was going on when he asked me if i had been helped yet. He said that the reason i'm waiting so long is because they are probably back there making one for you. Excuse me, did you say making one? He sure did, and then the parts manager chims in along with him.

They began asking me if there was a problem. Your mother f'ing right there is a problem. I told them in as nice a tone as possible, that i didn't just drive way the hell out of my way to stand around while some jabron making minimun wage is slaving away with an exacto(sp) over my supposed brand new genuine yamaha gasket in the back. These guys acted like i shouldn't be having a problem with this cause this was standard practice for them. Well about this time the guy i spoke to 15-20 minutes ago came out the back trying to stuff the supposed "new Yamaha" gasket in a bag, but he accidently made it around the corner before he fit it all the way into the bag. So there was that brief wierd moment when he knew he was busted, but i guess he thought he would still try to pull something off.

So now he pretended to be pulling the gasket out of the bag when he walks up to the counter. I point blank ask him if this is a new gasket from yamaha, he stumbles and says "yes"(with the manager and assistant manager right there). I pause and look at all three and say please, do explain. He asks, explain what? I said explain how a brand new gasket has finger prints all over it, is in an opened bag, took you 15+ minutes to find after you told me on the phone just 30 minutes earlier you were looking right at it; and last but not least, how your manager is under the impression that you guys haven't had any "new" gaskets for quite some time now? Before this became real ugly i said keep the gasket and walked away.

I then made my way over to _____ Lambert the GM of all of Barney's. I explained the situation to him. At first he called over to the parts manager and asked to know what was going on. The manager admitted over the phone to his boss(Lambert) that they had just tried to pass off their home made gasket as a geniune OEM gasket. Then Lambert seemed to take a wierd turn. He was no longer questioning why his employee's were being dishonest, rather he was now asking me why i had a problem with the gasket they presented to me. Because, as he explained, they spent a lot of money on this machine to be able to give their customers more efficient service. I asked: "how, by lying to them and tring to rail someone for a few dollars"?

Well he didn't see my point and i left before i exploded on him. as i was leaving he says you know you can go over there and pick up that gasket on me, cause "i wouldn't loose a customer over a few bucks". To late he already did and that i in fact wouldn't have had a problem buying the gasket they made if everyone hadn't lied about it.

Summary: If the right hand man of the owner is willing to try to steal a few dollars from you over a gasket, just think how much they will try to take you for on more expensive and probably uneccessary things. The fact of the matter is that i would have had no problem purchasing the home made gasket if they would have been honest about it from the get go. They even had the balls to try charge more for the gasket they make as opposed to the factory made one. Where the hell did they get that idea from? Four people had lied to me with not a single regret or feeling of conscience when they had be busted. I will drive to Alaska before i deal with them again. Everyone please be on your toes if and when you deal with these crooks. They certainly do not have your best interest in mind.

::Taking advice::

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